313.571.3355
21023 Mack Ave., Grosse Pointe Woods, MI 48236

How To Spa (including COVID-19 policies)

Special updated Instructions Due to COVID-19

As of July 21,2021 we will no longer require our clients to wear a mask.Some of our therapists will continue to wear masks during service. If you would like your therapist to wear a mask please let us know and we will comply.

Prepayment of services is available via phone to avoid contact checking out. We will require a credit card in order to hold appointments. 

 If you are not feeling well please reschedule your appointment, cancellation fees will be waived.

Once check in is complete you will be taken directly to your service provider, if there is a wait we will have you wait in your car until the room is available.

The use of the Steam shower will not be available at this time, however the sauna is now available for your use, we hope to be able to provide you with additional services in the future.

For the time being all clients will change in the service room and not the locker room area to avoid crowding in the restrooms.

We will be allowing extended time between clients to allow for proper disinfection of all rooms, tools, equipment, etc. and to avoid crowding in the spa.

Plexi glass barriers have been put up on manicure tables and at the front desk. In order to provide distance during pedicures, only the two end chairs will be used at this time.

 

Appointments & Check-In

It’s best to schedule your appointment in advance to secure your preferred date, time and therapist. We recommend you arrive 15 minutes prior to your appointment to check in and fill out any necessary paperwork. To preserve a peaceful experience for everyone in the spa, we request that you please turn off your cellphone.

Cancellations & No-Shows

To avoid charges, please honor our 24-hour advance notice cancellation policy for single treatments. Spa packages and group reservations require 48 hours. Missing a scheduled appointment will result in a charge of the full amount of the service. (Covid-19 exceptions are in place)

Special Requirements

Your comfort and well being are paramount. Please let us know about any special needs or medical conditions, pregnancy, hypertension, injuries, allergies or disabilities. Talking with your spa therapist will help customize your service to ensure your maximum enjoyment and benefits.

Comfort

For your convenience and comfort, a spa robe and slippers will be provided. Undergarments may be worn if preferred. Careful draping procedures are observed at all times.

Underage Guests

Guests must be 13 years or older for facials, waxing , and 18 years or older for massage and body treatments. Unaccompanied guests under 18 years of age must have a parent or guardian’s signed approval. Unaccompanied children are not permitted in the spa facilities.

Personal Belongings

Because most spa services require bare skin, we request that you refrain from wearing jewelry. Spa in the Woods is not responsible for lost or stolen articles.

Prices, Gratuity & Service Availability

Prices are subject to change without notice. Prices do not include gratuity, In appreciation of your Spa in the Woods Therapist for outstanding services, gratuities may be given at your discretion.

Request an Appointment

 

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Massage
Facials
Nails
Waxing
Spa Party

 

Click HERE to book an appointment!